Returns & Exchanges

At Kimti, we stand by the quality of our products and offer a 30-day window for returns or exchanges to ensure your complete satisfaction. All items must be returned in their original, unused condition with all packaging intact.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely place the items in their original packaging and include the printed return authorization form inside the box.

• 3.
  Ship the Package

  Attach the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our team inspects your return, we will process your refund to the original payment method or ship your exchange within 5-7 business days.