Frequently Asked Questions
Everything you need to know about shopping with Kimti.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Depending on your location, standard shipping takes between 3 to 7 business days to arrive.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return or exchange.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Are your products covered by a warranty?
Yes, all Kimti products come with a one-year limited warranty against manufacturing defects to ensure the highest quality standards.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by region and will be calculated at checkout.